{"id":2731,"date":"2022-01-20T18:01:28","date_gmt":"2022-01-20T18:01:28","guid":{"rendered":"https:\/\/realta.cp03.id-3.net\/privacy-policy\/"},"modified":"2023-10-23T10:51:18","modified_gmt":"2023-10-23T14:51:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/equipelauzon.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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REALTA AGENCY INC. (hereinatier \u201cTHE AGENCY\u201d or the \u201cBROKER\u201d) is governed by the Act respecting the protection of personal information in the private sector (RLRQ, c. P-39.1) (the \u201cAct\u201d).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Personal information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Personal information<\/strong> is information about a natural person that allows, directly or indirectly, that person to be identified. Writing, images, videos, and sound recordings can all contain personal information. In the course of its professional activities, the AGENCY or BROKER may collect personal information such as a person’s name, home address, date of birth, identification information, social insurance number, income information, marital status, etc. The AGENCY or BROKER may also use this information to identify a person.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Consent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The AGENCY or BROKER collects, uses, and communicates personal information with the consent of the person concerned. To be valid, consent must be manifest, free, informed and given for specific purposes. The person who consents to provide his or her personal information is presumed to consent to its use and communication for the purposes for which it was collected.<\/p>\n

Any individual may withdraw his or her consent to the collection, use and disclosure of his or her personal information by the AGENCY or BROKER at any time. In this case, if the collection is necessary for the conclusion or performance of the contract by the AGENCY or BROKER, the AGENCY or BROKER may not be able to fulfill a request for service.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Responsibility<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The AGENCY or BROKER is responsible for protecting the personal information it holds in the course of its real estate brokerage activities. To this end, the AGENCY or BROKER has adopted the Privacy Policy as well as policies and practices governing the governance of personal information, the purpose of which is to govern the collection, use, communication, retention, and destruction of personal information.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Collection of personal information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThe AGENCY or BROKER collects only the personal information required to carry out its real estate brokerage activities. For example, information may be collected for the purposes of carrying out a real estate transaction, maintaining files, monitoring professional practice by the Organisme d’autor\u00e9glementation du courtage immobilier du Qu\u00e9bec (OACIQ) or any other purpose determined by the AGENCY or BROKER and made known to the person whose consent is being sought.\r\n\r\nThe AGENCY or BROKER invites its employees to explain the reasons for the collection of personal information in simple and clear terms to the person concerned, and to ensure that they understand.\r\n\r\nFor the purposes of collecting personal information, the AGENCY or BROKER encourages its staff members to use the standardized forms developed by the OACIQ.\r\n\r\nThe AGENCY or BROKER may also collect personal information verbally during correspondence with persons involved in a transaction or through various documents submited in connection with the completion of a real estate transaction (identification, financial documents, powers of atorney, etc.).\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Use and disclosure of personal information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Personal information is used and disclosed for the purposes for which it was collected and with the consent of the individual concerned. In certain cases, provided for by law, personal information may be used for other purposes, for example, to detect and prevent fraud or to provide a service to the person concerned.<\/p>\n

The AGENCY or BROKER may be required to communicate personal information to third parties, for example, suppliers, co-contractors, subcontractors, agents, insurers (such as the Fonds d’assurance responsabilit\u00e9 professionnelle du courtage immobilier du Qu\u00e9bec [the FARCIQ]), professionals, other regulators, or outside Qu\u00e9bec.<\/p>\n

The AGENCY or the BROKER may, without the consent of the person concerned, communicate personal information to a third party if such communication is necessary for the execution of a mandate or a service or business contract. In this case, the AGENCY or BROKER shall draw up a writen mandate or contract in which it shall indicate the measures that its agent must take to ensure the protection of the personal information entrusted to it, to ensure that it is used only in the performance of the mandate or contract and that it is destroyed atier its termination. The co-contractor must also undertake to cooperate with the AGENCY or BROKER in the event of in the event of a breach of confidentiality of personal information.<\/p>\n

Before disclosing personal information outside Qu\u00e9bec, the AGENCY or BROKER considers the sensitivity of the information, the purpose for which it is to be used and the safeguards that will be in place outside Qu\u00e9bec. The AGENCY or BROKER will only disclose personal information outside Qu\u00e9bec if its analysis demonstrates that it will benefit from adequate protection in the place where it is to be disclosed.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Retention and destruction of personal information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Once the purposes for which the personal information was collected or used have been fulfilled, the AGENCY or BROKER must destroy it, subject to the retention period stipulated by law. In this regard, the AGENCY’s or BROKER’s professional obligations require it to keep its files for at least six (6) years following their final closing.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Security measures<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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When collecting, using, keeping, and destroying personal information, the AGENCY or BROKER applies the necessary security measures to protect the confidentiality of personal information.<\/p>\n

This includes any information concerning our customers as individuals and enabling them to be identified: name, home address, personal e-mail address, home telephone number or personal cell phone number, etc. This information is invaluable to the AGENCY or BROKER. This information is valuable for This enables us to offer targeted products and services and to respond promptly and appropriately to our customers’ needs. On the other hand, they impose duties of confidentiality and transparency.<\/p>\n

All REALTA employees are responsible for the agency’s policies and practices regarding the management of personal information. With certain exceptions (personal information collected for legal purposes, security reasons or for the detection and prevention of fraud), we undertake not to collect, use, or communicate information concerning our customers for other purposes or without the knowledge of the person concerned.<\/p>\n

All REALTA employees are responsible for their access credentials to the sotiware they use on their tablets or computers. They keep them in a safe, encrypted place or memorize them.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Privacy incident<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A confidentiality incident is any access, use or disclosure of personal information that is not authorized by law, or any loss of personal information or any other breach of the protection of personal information.
\nThe AGENCY or BROKER has established a protocol for managing a confidentiality incident, which identifies the persons who assist the Privacy Officer and sets out the concrete actions to be taken in the event of an incident. This protocol sets out the responsibilities expected at each stage of incident management, including the measures to be taken to ensure data security.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Roles and responsibilities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The AGENCY or BROKER<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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